Lekhapal Hotel Management System

Complete hotel management solution designed for Nepali hotels and resorts

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Why Choose Lekhapal Hotel Management?

Elevate your hotel operations with Lekhapal's comprehensive management system that combines powerful front desk features with HR, payroll, accounting, and POS capabilities. From boutique hotels to large resorts, we provide everything you need to streamline operations, enhance guest experience, and grow your hospitality business.

Built specifically for Nepali hotels, Lekhapal offers front desk operations, reservation management, housekeeping coordination, employee HR & payroll, attendance tracking, room service POS integration, IRD-approved billing, VAT compliance, and seamless accounting integration. Whether you run a hotel, resort, guest house, or serviced apartments, our solution adapts to your needs.

Experience efficient check-ins, automated room assignments, integrated room service billing, complete staff management, accurate financial tracking, and real-time business insights—all from a single, easy-to-use platform accessible from any device.

Everything You Need to Run Your Hotel

Powerful features designed to streamline your hotel operations

Front Desk Operations

Complete front desk management with reservations, check-in/check-out, room assignments, guest profiles, and real-time room availability tracking.

Reservation Management

Manage bookings from multiple channels, handle group reservations, process advance payments, and maintain waiting lists with automated confirmations.

Room Service POS Integration

Seamlessly sync room service orders with guest folios. Orders from restaurant/bar automatically post to room bills with real-time updates.

Housekeeping Management

Track room cleaning status, assign housekeeping tasks, monitor maintenance requests, and coordinate with front desk for room readiness.

HR & Employee Management

Complete employee database with documents, contracts, leave management, performance tracking, and staff scheduling for all departments.

Payroll & Attendance

Automated payroll processing with attendance tracking, overtime calculation, deductions, allowances, and salary slips generation.

Guest Billing & Folio

Comprehensive guest folio with room charges, minibar, laundry, room service, and miscellaneous charges. Split bills and group settlements supported.

Channel Manager Ready

Ready for integration with OTAs (Booking.com, Agoda, etc.) and channel managers for real-time rate and inventory synchronization.

Multi-Property Management

Manage multiple properties from a single dashboard with consolidated reporting, centralized reservations, and property-wise performance tracking.

Rate & Package Management

Create seasonal rates, promotional packages, corporate rates, and special offers. Dynamic pricing with date-specific rate management.

Guest History & CRM

Maintain detailed guest profiles with stay history, preferences, special requests, and loyalty programs for personalized service.

Reports & Analytics

Comprehensive reports on occupancy, revenue, ADR, RevPAR, housekeeping efficiency, staff performance, and detailed financial analytics.

IRD-Approved Billing

Fully compliant with Nepal IRD regulations for hospitality businesses, including VAT calculation, tourism service tax, and audit-ready reports.

Inventory Management

Track linen, amenities, minibar items, and other hotel supplies with automated reorder alerts and consumption reporting.

Full Accounting Integration

Automatic sync of all revenue, expenses, payroll, and taxes with Lekhapal Accounting for complete financial management and real-time reporting.

Hotel Management

Complete Hotel Management Features

Lekhapal Hotel Management System goes beyond basic PMS to give you complete control over every aspect of your hospitality business.

Visual room availability calendar, instant booking confirmation, group reservations with block rooms, waitlist management, automated booking reminders via email/SMS, reservation modification and cancellation handling, advance payment processing, and integration with online booking engines.
Orders from restaurant, bar, spa, or any outlet automatically post to guest room folios in real-time. Staff can charge services directly to rooms without manual entry. Support for room service delivery tracking, minibar consumption posting, laundry charges, and miscellaneous services—all integrated into the guest billing system.
Biometric or manual attendance tracking with shift management, automatic overtime calculation based on hotel shifts (night shifts, split shifts), salary structure with multiple components (basic, allowances, bonuses, deductions), PF/CIT calculations, monthly payroll processing, salary slips generation, and leave encashment calculations. Track department-wise labor costs and productivity.
Real-time room status updates (clean, dirty, inspected, out of order), assign cleaning tasks to housekeeping staff, track cleaning time and performance, maintenance request management with priority levels, lost and found item tracking, room inspection checklists, and automatic notifications to front desk when rooms are ready for check-in.
Comprehensive billing with room charges, taxes, service charges, minibar, laundry, restaurant bills, spa charges, and additional services all in one folio. Support for advance deposits, partial payments, split billing by guests or items, city ledger for corporate accounts, and flexible checkout with multiple payment methods. Print detailed or summarized bills as per guest preference.
Complete employee lifecycle management with onboarding, document storage (citizenship, contracts, certificates), leave management (annual, sick, casual), shift scheduling across departments, performance appraisal tracking, training records, disciplinary actions, and exit management. Department-wise organization chart with role-based access control.
Track key hospitality metrics including occupancy rate, ADR (Average Daily Rate), RevPAR (Revenue Per Available Room), ARR (Average Room Rate), and more. Detailed revenue breakdown by room type, rate plan, and source of business. Daily flash reports, night audit reports, manager reports, and customizable dashboards for strategic decision-making.

Additional Benefits That Set Us Apart

24/7 Operations Support

Built for round-the-clock hotel operations with night audit features and shift handover management.

Multiple Payment Methods

Accept cash, cards, bank transfers, eSewa, Khalti, IME Pay, and foreign currency with automatic conversion.

Guest Communication

Automated booking confirmations, pre-arrival emails, and post-stay feedback requests via email and SMS.

Key Card Integration Ready

Compatible with electronic door lock systems for automated key card encoding during check-in.

Data Security & Backup

Enterprise-grade data encryption and automatic cloud backup ensure your guest data is always secure.

Dedicated Hotel Support

Get priority support in Nepali and English. Free training for front desk, housekeeping, and management teams.

Seamless Integration with Lekhapal Accounting

Your hotel operations and accounting work together automatically—no manual data entry needed.

Automatic Revenue Posting

Every room booking, restaurant order, spa service, and miscellaneous charge automatically creates proper accounting entries. Track revenue by department, source, and date with real-time accuracy.

Integrated Payroll Accounting

Employee salaries, allowances, deductions, and taxes automatically post to your accounting system. Generate salary expense reports by department for accurate cost analysis and budgeting.

Complete Expense Management

Track all hotel expenses including supplies, maintenance, utilities, vendor payments, and capital expenditure. Monitor budget vs actual with department-wise cost allocation and detailed variance analysis.

Comprehensive Financial Reports

Access profit & loss by department, balance sheet, cash flow, guest ledger aging, accounts receivable/payable, and customized management reports for complete financial visibility and strategic planning.

Hotel Accounting Integration

Getting Started is Easy

Transform your hotel operations in just 4 simple steps

1
Setup Your Property

Create your hotel profile with property details, room types, rate plans, and upload your logo. Configure tax settings and payment methods.

2
Manage Operations

Add your rooms, set up housekeeping schedules, create employee records, configure payroll structure, and integrate your POS outlets.

3
Train Your Team

Our intuitive interface is easy to learn. Get free training for front desk staff, housekeeping, HR, and management teams.

4
Start Operating

Begin accepting reservations, checking in guests, processing room service, managing staff, and tracking everything in real-time.

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Access from Any Device, Anywhere

Desktop, tablet, or mobile—manage your hotel operations from any location

Front Desk Desktop

Full-featured hotel management system for front desk operations with all management capabilities

Tablet for Staff

Perfect for housekeeping rounds, maintenance checks, and mobile front desk assistance

Mobile for Managers

Monitor occupancy, revenue, staff attendance, and approve requests from anywhere

Perfect for Every Type of Hospitality Business

Trusted by hotels, resorts, guest houses, and serviced apartments across Nepal

Business Hotels

Complete PMS with corporate accounts, city ledger, and business traveler management

Resorts & Lodges

Package management, activity booking, and seasonal rate handling for resort operations

Guest Houses & B&Bs

Simple yet powerful system for small properties with family-run operations

Serviced Apartments

Long-stay management with monthly billing, utility tracking, and extended guest services

Ready to Transform Your Hotel Operations?

Join leading Nepali hotels who trust Lekhapal for their complete hotel management

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